Lost your device...? Tips to find/track Lost or Stolen Phone with Sanchar Saathi

The importance of this question comes when you lost your own device and try to search anyhow. I also come across this situation a while ago when my own device got stolen. This was a very painful experience when you lost the device where you stored everything. And the worst part is you are unable to track it ... So once it's gone it's GONE.

Nevertheless, to overcome this situation we can follow the below steps : 

I lost my phone...Tips to find/track Lost or Stolen Phone with Sanchar Saathi

Nevertheless, to overcome this situation we can follow the below steps :

IMMEDIATE ACTION:

1.         First Block your SIM by calling the Subscriber. Generally, you can call 121 or 198. It will immediately block the sim under the stolen or lost category

2.         Start applying for a new sim with the same number.

 

For Tracking your Device:

You should have your IMEI number which you will get from the Mobile Box which was delivered at the time of Purchase... But the question is who kept the box too long...

1.         Go to the E-Commerce website like Amazon or Flipkart from where you purchased it (Considering you have purchased it from E-Commerce Website). Go to Order details and get the Invoice or Warranty document.

2.         Go to Find My Device, Login with your credentials. Go to i Button where you can see the IMEI Details.

3.         Try to secure it by displaying a message on Phone. You will get this option in Find My Device. 


Sanchar Saathi: INDIAN GOV Initiative

I lost my phone...Tips to find/track Lost or Stolen Phone with Sanchar Saathi


The Indian Government has launched a new Portal called Sanchar Saathi for Indian Citizens where you can BLOCK YOUR LOST/STOLEN MOBILE with CEIR and Unlock the same if you find it. 

In addition, you can also see the linked numbers with the option KNOW YOUR MOBILE CONNECTIONS with TAFCOP also so you can unlink the not used connections.

BLOCK YOUR LOST/STOLEN MOBILE with CEIR:

 Prerequisite:

    1. You should file the complaint with your nearest police station and register the FIR and should have the FIR copy handy.
    2. You should have a new SIM with an existing Mobile Number that was stolen.

A.   To Block the device, follow the below steps:


    1. Go to https://sancharsaathi.gov.in/
    2. Click on BLOCK YOUR LOST/STOLEN MOBILE with CEIR.
    3. The new form will get open.
    4. Click on Block Stolen/Lost Mobile widget.
    5. Fill in all the mandatory details in Device Information Lost Information, and Mobile Owner Personal sections.
    6. You should upload the Police FIR Complaint copy under Lost Information.
    7. You should upload any of Identification proof like Aadhar, Pan, Driving license etc.
    8. You will get an OTP on the mobile number which you inserted. Verify it.
    9. Submit it.

Post submission you will get the request ID via SMS, Email, etc. Keep the details with you.

This can be used for tracking your device. It will almost take 24 hours to Block your device.

B. ToUnblock the device and check the updates, follow the below steps:

1.    You should have requested ID along with your Mobile Number

2.    Select the reason for unblocking

3.    You will get OTP.

4.    Click Submit.

This will also take 24 hours to proceed with your request.

KNOW YOURMOBILE CONNECTIONS with TAFCOP:

1.    Go to https://tafcop.sancharsaathi.gov.in/telecomUser/

2.    Insert your Mobile number and Captcha

3.    You will get the OTP

4.    Post Login, and you will see all details linked with your Mobile number.

5.    You can delink the Mobile Number.


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